RETURN POLICY / FAQs
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- Free Fully Insured White Glove Delivery
All of the pieces sent to you will be fully insured through the provider we choose to work with. Any smaller items that can be sent in a box via UPS will also be fully insured.
- Exceptional Customer Service
We genuinely care about you and serving you with excellence. All you have to do is contact us HERE and you can expect an email or phone reply within 20-60min from us during business hours.
Also, be sure to check out our reviews online.
- Fastest Delivery Available
Typically, most furniture dealers and galleries can take up to 4-8 weeks to deliver your goods to you. However, here at ReVision Furniture, we on average deliver within 2-3 weeks and in some cases faster, depending on your needs.
- Secure Payment Options
We offer many secure payment options to make your purchase easy and convenient. Here are the options below:
- Free Returns
We want you to have ultimate peace of mind when purchasing from us.
If you receive a piece from us and it's not in as-described condition or as-shown in photos. We will offer a full refund as long as you contact us within 48 hours of the item having been delivered to the delivery destination. You will need to also provide photo evidence as well within the initial 48 hour correspondence mentioned above.
(Please be sure to inspect the piece(s) when un packaging them to ensure no issues were caused by the shipper as that would be a separate claim).
We will also offer as another option that if there is a minor repair or refinish to be made, we can have it taken care of properly for you so that you can still enjoy the piece you ordered.
At the end of the day, we truly want you to be satisfied with the items you ordered and the service you received from us as well as the peace of mind to know that if you're not satisfied, we will refund you fully.
Shipping Procedure?
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Do you offer International shipping?
Yes, we do offer international shipping. Please contact us via email and provide us with all of your shipping info, the exact address and the item(s) you’d like to purchase from us. From there, we can provide a quote for shipping and an approximate timeline for shipping.
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"Are you interested in purchasing furniture from individuals or estates?"
Yes, if you have furniture that you are looking to sell, please email us at contact@revisionfurniture.com with the following info below:
- Good clear photos of the items you’re selling.
- Price that you are asking for them
- Any and all information that you’re able to provide such as: History / Origin of the items.
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